Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-seo.storysurge.net (referred to as “Local SEO,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and management of information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://local-seo.storysurge.net
  • Any applications, software, or services provided by Local SEO
  • Interactions between users and our platforms

Please note that this policy does not cover third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy governs your interactions when:

  • You register an account and use our applications or services as an authorized user.
  • You visit our website, including any linked pages, and engage with its content.
  • You receive communications from us, whether via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide our services effectively. These include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial transactions and account balances (if applicable).
  • Purchase Information: History of products or services bought from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes.
  • Location Data: Geographic information provided by your device when using our location-based services.
  • Feedback: Opinions, reviews, and comments you share with us.
  • Social Media Information: If you connect your social media accounts to our service, we may collect data from those platforms.
  • Product Information: Details about products or services you show interest in or purchase.

We gather this information through direct user input, interactions with our platform, and automated technologies, such as cookies and tracking pixels. Additionally, third parties might share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Local SEO uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling you to navigate through pages.
  • Preference Cookies: They remember user preferences, like language settings or display options.
  • Analytics Cookies: Used to collect aggregated data about your usage of our site for improvement purposes.

Users can control non-essential cookies through our built-in Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once these purposes are met, we securely delete or anonymize the information.

Security Measures

Local SEO implements robust security measures to safeguard your personal data:

  • Employing encryption for secure communication and data storage.
  • Utilizing trusted third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take appropriate steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your information and details about its use.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data in certain circumstances.
  • Right to data portability, allowing you to receive your data in a structured format.
  • Right to withdraw consent at any time (where consent is required).
  • Right not to be subject to automated individual decision-making, except where necessary or legally required.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

Local SEO reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website and/or by email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscription requests, or if you have questions regarding this Policy, please reach out to us:

Email: [email protected]
Address: [Provide postal address]